Sears protection agreement coupon
In-store offer may vary. Applies only to items Sold by Sears. Not combinable with in-store Sears card offers. Advertised savings are valid in-store only. Hot Buy pricing online may vary. Excludes Jenn-Air, Dacor, floor care, sewing machines, countertop microwaves, air conditioners, air cleaners, fans, heaters, humidifiers, dehumidifiers, floorcare accessories, home appliance closeouts, clearance, Smart Buys, Unilateral Pricing Policy UPP and Everyday Great Price items.
These discounts are calculated on purchase price of items less discounts and coupons, not including tax, installation or delivery. On all appliances: Colors, connectors, ice-maker hookup and installation extra. Applies to items sold by Sears. In store offer may vary. Discount shown at checkout. Excuse me? No, thank you! To whom it concerns, 'This needs to remedied asap before I file a claim with Better business bureau.
On Thursday, April 12th, I filed a claim with your customer service rep. The claim was to repair a broken cable that is attached from a garage door to the garage door motor. IT has nothing to do with the motor nor anything electric. On my call with your customer service rep, I could not have been any clearer on the problem.
She then assigned the claim to Omega Electric, which I found extremely odd. However, I explained again what needs to be repaired, and she said they would be able to repair it. I was then told I still needed to contact them to confirm the appt for today the 15th which I did by leaving two separate vm's with them, and yet, no callback. Otherwise my counter will be to cancel my plan, and pursue other legal means. IN the meantime, we have been forced to stay home since Thursday due to the nature that the garage door cannot be locked in its' present state and therefore inconvenienced by cancelling business travel required this week.
I expect a resolution asap since I have to figure out a remedy to this situation. Our washing machine broke and we call Sears around March 22 and they came straight out that day and convinced us to sign up for the Sears home warranty. They showed up April 3rd and replaced the motherboard. Once they came you have to call and schedule an appointment for them to fix it. Would have just rather bought another washing machine.
After waiting from October until the end of February to get my freezer fixed, I had the misfortune of having my Kenmore Elite refrigerator fail. I have a Master Protection Agreement but was told today, April 11, that a technician would not be available until the afternoon of April 25, According to Sears, this was not an emergency nor did my protection agreement include a rental nor an offer to have repairs done by an outside company.
Sears Protection Agreements: Learn more about Extended Warranties & Replacement Plans
Repair is scheduled for to tomorrow and may to I have a hold home warranty and they want to give me an appointment 2 weeks after I call because they don't have any service techs in MI. They can't honor their warranty work. I am on the phone with them again right now speaking to "corporate office". Same people they have transferred me to 5 different people that all tell me they can't help me. They have no managers or supervisors that will come to the phone. IF anyone from sears reads this call me!!! Similar experience to other reviews.
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Dishwasher has been broken for almost 3 months now. On the initial visit the provider recommended replacing the unit and was told that they would need to try and fix it. For the cost of the plan, we would have been better off not paying for the Sears Home Warranty and buying a new dishwasher from a more reliable company.
What a scam. I called an made an appointment for two appliances, they sent out two different repair men. Ok not a big deal. So I signed up for the contract.
He told me NO. I made him call his manager so I could speak to him. He told the repair guy that I was right. Well after a lot of yelling and throwing him outta my house I was told I had to pay ish for a service call. I was told that I had to wait 24 hours for the contract to be approved and I was never told that in the first place when I signed up, and then I had to wait 30 days for a new service call.
Sears Home Services Promo Codes
I called a local repair service. Oh and I have to wait 24 hours to cancel my contact with sears.. Absolutely terrible do not get Sears Home Warranty!!! I have been trying to get my dryer fixed for 4 months, each time they come out they do not get it fixed.
Sears Home Warranty Review
It takes two visits each time, once to look at it and order the parts, the next supposedly to fix it. However, they did not install the parts, then came out again and couldn't find the parts in his vehicle, so another time off work wasted. Still not fixed; I have taken several hours off work as they will not come in the evenings or on a Saturday.
I have spent countless hours on the phone, and you just get transferred from person to person and then eventually disconnected. They also damaged my dryer and they have a separate company for these claims called Sedgwick, however they do not get back to you either. We believe everyone deserves to make thoughtful, informed purchase decisions.
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